Can Esportal delete my old username history?

Can Esportal delete my old username history?

Esportal does not have the ability to delete your old username history. Usernames and account information are generally maintained as part of the platform's records for security and auditing purposes. This ensures the integrity of user accounts and helps with the resolution of any issues that may arise.

However, if you have concerns about specific usernames that you have used in the past, Esportal may be able to help under certain circumstances. If you wish to clear inappropriate names or real-life names from your username history, you can reach out to Esportal's support team with a request. Please note that such requests will be evaluated on a case-by-case basis.

If it is determined that the requested usernames can be cleared, the support team will take appropriate action. 

Please keep in mind that Esportal's policy is to retain username history as a record of user activity. However, the platform understands the need for privacy and discretion when it comes to certain types of usernames. Therefore, only inappropriate names or real-life names will be considered for removal.

    Still can’t find an answer?
    Send us a ticket and we will get back to you.


      • Related Articles

      • May I change my username again?

        As a valued member of Esportal, we understand that sometimes you may wish to change your username to better reflect your gaming identity. To accommodate this, we have implemented a system that allows for limited name changes based on the type of ...
      • Can I take over a username from an inactive or banned account?

        A player in possession of a username is entitled to that name, provided it does not violate Esportal's rules. If a user requests a name from a permanently banned player or an account marked as "Smurf," exceptions can be made if the ban/account has ...
      • How do I change my profile picture?

        To change your profile picture you first need to change your picture on Steam, then log in to Esportal and go to your profile settings (https://esportal.com/settings/user). Find the button called “Force Refresh” - Press the button and your image will ...
      • Where can i find items i have unlocked by leveling up?

        To manage and equip the items you've unlocked on Esportal, simply access your inventory. The inventory serves as a centralized hub where you can find and equip all the items you've obtained throughout your Esportal journey. To access your inventory, ...
      • I'm Trying to verify with a phone number outside the EU

        You cannot currently verify a phone number outside the EU as Esportal has not yet launched in your specific region. We apologize for any inconvenience this may cause. We understand that users from various parts of the world may be interested in ...