What is a region ban?

What is a region ban?

A region ban occurs when a user accumulates a certain number of warnings, which are triggered automatically by our system. These warnings serve as a proactive measure to address undesirable conduct and encourage users to adhere to our community guidelines. It is essential to recognize that these guidelines are in place to foster fair play, sportsmanship, and a positive gaming experience for all.

One common cause for receiving warnings is "game dodging," which refers to the act of deliberately exiting or abandoning a match before it concludes. Game dodging disrupts the flow of gameplay, causes inconvenience for other participants, and goes against the principles of fair competition. As such, it is essential to approach each match with dedication and complete it to the best of your ability, respecting the time and efforts invested by both your teammates and opponents.

Additionally, warnings can also stem from accepted reports of "bad behavior." These reports are carefully reviewed by our team, ensuring a fair and unbiased assessment of the reported incidents. We take reports of bad behavior seriously, as they encompass a range of disruptive actions that negatively impact the gaming experience of others. Such behaviors may include verbal abuse, harassment or any action that goes against the values of fair play and respect.

It is important to remember that warnings serve as an opportunity for self-reflection and growth. They provide users with a chance to rectify their actions, learn from their mistakes, and contribute to a more positive gaming environment moving forward. 

Should you have any further questions or concerns about region bans, warnings, or our system for addressing misconduct, our dedicated support team is available to assist you. We are committed to ensuring that all users have a clear understanding of our policies and procedures, fostering an environment that fosters positive interactions and memorable gaming experiences.


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