Error Messages
Failed to load the Esportal Anti-Cheat Driver. Please contact support
If you encounter "Failed to load the Esportal Anti-Cheat Driver. Please contact support" while using our Client, we suggest following these steps to address the issue: Reinstall Our Client: Initially, attempting a reinstallation of our Client ...
Startup Issues with Error Codes 0XC000012F or 0XC000000D
A few users encounter difficulties initiating the AC (Anti-Cheat) system, encountering error codes 0XC000012F or 0XC000000D. These error codes typically indicate a corrupted installation, hindering the proper startup of the AC system. Resolution ...
Your Organization used Windows Defender Application Control to block this app
If you're receiving the 'Your Organization used Windows Defender Application Control to block this app' message while trying to start Esportal Anti-Cheat Client, you are most likely using a very old and unsupported Windows version, or you are lacking ...
A fatal error har occurred: copy_file: access denied
If you encountering issues starting the Esportal Anti-Cheat Client receiving an error message like 'a fatal error has occurred: copy_file: access denied' during startup, this may be due to antivirus software quarantining files. To resolve this, ...
This object must not be opened in a transaction
If you receiving an error like "This object must not be opened in a transaction", it is most likely caused by previously having the client installed on an external disk. It can be solved by manually removing the registry key: ...
A fatal error has occured
If you get an error message like this on client installation/startup, it could be due to corrupt files. Try removing all files (and directories, such as "runtime") in %localappdata%\Esportal except for esportal-updater.exe, and then try again. How to ...