Frequently Asked Questions
How do i collect my log from Esportal Anti-Cheat Client?
Guide for Users: Open the Esportal client software. Click on the "gear symbol" located in the upper right corner. Navigate to the "log files" section and click on "open file". To share the log file: Copy the contents of the log file. Go to ...
How do I report a new cheat?
If you have information regarding a newly discovered cheat that you suspect is being used on Esportal, please contact us by creating a support ticket.
How do i Switch connected account in Esportal Client?
To switch to a different connected account in the Esportal Client, follow these steps: Log out of the current account if you are already logged in. Click on the "Login with Steam" button to sign in with the new account. Once you are logged in, ...
Technical requirements to run the client
The Esportal Client is currently compatible with 64-bit versions of Windows 10 and Windows 11. While the use of Secure Boot is strongly recommended for enhanced security, it is important to note that it is not yet mandatory for running the Esportal ...
Why is/will Secure Boot be required?
Secure Boot is a robust security feature built into Windows that plays a crucial role in protecting your system during the startup process. It acts as a powerful safeguard against tampering and unauthorized software execution. In most modern PCs, ...
How do I enable Secure Boot?
Secure Boot will be a mandatory requirement to run the Esportal Client in the future. To ensure compliance, please follow the instructions provided by Microsoft on enabling Secure Boot: Microsoft Secure Boot Instructions To verify if Secure Boot is ...