General Questions
Which maps are available to play on Esportal?
In our matchmaking, we follow the official Active Duty Map Pool from Valve. Currently, it includes: Ancient Anubis Inferno Mirage Nuke Dust2 Train In our Gather mode, you can play more maps than in our Matchmaking. Ranked maps in Gathers (where you ...
Why do Legends / Silver lose less Elo?
Our ranks range from below 1000 to 2000+ in ratings. If your rating falls below or rises above this range, we are confident in reassessing your rank position. Consequently, it becomes more challenging to descend from Legend or ascend from Silver, as ...
What is a Gather?
A Gather is a match where you have the freedom to select the players you wish to compete alongside and against. As the gather creator, you hold the authority to accept or decline participants and shape the team composition to your liking. This ...
Jump-in / Quick-Join Matchmaking
In order to ensure a smooth and uninterrupted gaming experience on Esportal, we have implemented a series of measures to address various scenarios that may arise during a match. The "Quick-Join" feature enables any player who meets the necessary ...
How can I submit feedback?
We greatly value the input and suggestions of our users in enhancing the Esportal experience. If you have any ideas or suggestions on how we can improve Esportal in any way, we encourage you to submit a support ticket. Your feedback plays a vital ...
How can I report a bug?
If you have encountered a bug or issue on Esportal, we encourage you to open a new support ticket and provide us with a detailed description of the problem. Your bug reports play a crucial role in helping us identify and address any issues that may ...
I want to apply as Overwatcher
As Esportal continues to grow, we need your assistance. Do you have a passion for our community and would love to get involved with Esportal to create the best possible gaming experience for other users? Don't hesitate, submit your application. What ...
How can I contact Esportal?
We are here to assist you with any questions you may have about Esportal and the services we offer. The primary and recommended method is to submit a support ticket. You can do this by visiting our website at https://esportal.com/support/tickets and ...